How can I contact Mushies Leb?

You can email us at support@mushiesleb.com where our customer service team will gladly assist you with all your inquiries !

Do you ship all over Lebanon ?

Yes, we ship all over Lebanon and accept Cash on delivery payments.

 

 

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

What payment methods do you accept?

Due to the situation in Lebanon, we are only accepting cash USD payments.

When will my order be processed?

All of our products are prepared after the order has been placed to guarantee that our clients will get the best quality and potency. Please allow for up to 2 business days for your order's preparation phase to be completed. The order is then dispatched to the shipping company that will deliver it to your door in 1-3 business days inside Beirut and 2-5 days outside Beirut. Please note that we don't ship on weekends.

How long will it take to receive my order?

Due to high demand, orders may take between 2-5 days inside Beirut and 3-7 days outside Beirut. That includes order preparation time and shipping time.

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund. Please note that shipping reschedules are not included.

 

How do I return an item?

Please contact us at support@mushiesleb.com

What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our best to resolve your case as soon as possible.